Privacy Policy

Firstlincoln Technologies Limited (“Firstlincoln”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website at https://firstlincoln.net (the “Website”) or engage our services, how we use it, who we share it with, and the rights you have over it under the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act 2023.

If anything in this notice is unclear, please reach us at info@firstlincoln.net before continuing to use the Website.

Table of Contents

  1. What information we collect
  2. How we use your information
  3. Our lawful basis for processing
  4. Who we share information with
  5. Cookies and tracking
  6. International data transfers
  7. How long we keep your information
  8. How we keep your information safe
  9. Your rights under NDPR
  10. Children’s privacy
  11. Updates to this notice
  12. How to contact us

1. What information we collect

Information you give us

When you fill in our contact form, request a quote, subscribe to our newsletter, or otherwise correspond with us, we collect the information you provide. This typically includes:

  • Your name
  • Your email address
  • Your phone number
  • Your company name and role (where supplied)
  • The contents of any message or enquiry you send us

Information collected automatically

When you browse the Website, we automatically collect technical information that does not by itself identify you, including:

  • Your IP address and approximate location
  • The type of device, browser, and operating system you are using
  • Which pages you visit on our site, and how long you spend on each
  • The website or search term that referred you to us (if any)

This is collected through standard server logs and through cookies — see Cookies and tracking below.

2. How we use your information

We use the information we collect for the following purposes:

  • To respond to your enquiries — replying to messages sent via our contact form, quote requests, or service enquiries.
  • To deliver our services — when you become a client, we use your contact details and project information to plan, deliver, and support your engagement.
  • To send service updates — occasional emails about your project, our terms, or important changes to this notice.
  • To send marketing communications — only where you have opted in. You can unsubscribe at any time via the link in our emails or by writing to us.
  • To improve the Website — analysing aggregated usage data to understand what works and what doesn’t.
  • To meet our legal obligations — keeping records required by Nigerian tax, accounting, or data protection law.
  • To protect the Website and our clients — detecting and preventing fraud, abuse, or unauthorised access.

3. Our lawful basis for processing

Under the NDPR and the Nigeria Data Protection Act 2023, we only process your personal information when we have a lawful basis to do so. The bases we rely on are:

  • Consent — where you have agreed (for example, signing up to a newsletter).
  • Performance of a contract — where the processing is necessary to deliver a service you have engaged us for.
  • Legal obligation — where we are required by law to retain or disclose information.
  • Legitimate interests — where the processing supports the running and improvement of our business and does not override your privacy rights (for example, replying to a contact-form enquiry).

4. Who we share information with

We do not sell, rent, or trade your personal information. We only share it with the following categories of third parties, and only to the extent necessary:

  • Hosting and infrastructure providers who store the data that powers our Website.
  • Email and communications providers who help us send transactional and marketing emails.
  • Analytics providers such as Google Analytics, who help us understand aggregated Website usage.
  • Professional advisers — lawyers, auditors, accountants — when their work requires it.
  • Regulators and law-enforcement bodies when we are legally required to disclose information.
  • An acquirer if Firstlincoln is ever merged, sold, or restructured, in which case your information may pass to the new entity under the same protections.

Each third party we work with is bound by contract to handle your information securely and only for the purpose we instruct.

5. Cookies and tracking

We use cookies — small text files stored on your device — to keep the Website working, to remember your preferences, and to measure how visitors use it. You can disable cookies in your browser settings, but some parts of the Website may not work properly if you do.

6. International data transfers

Some of the services we use (for example, cloud hosting and analytics) are operated outside Nigeria. Where personal information leaves Nigeria, we ensure it is protected by contractual safeguards consistent with the NDPR and the Nigeria Data Protection Act 2023.

7. How long we keep your information

We keep personal information only for as long as it is needed for the purpose we collected it for, or as required by applicable law (for example, tax records). When the information is no longer needed, we delete or anonymise it.

8. How we keep your information safe

We take technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit, access controls, regular security reviews, and staff training. No system on the internet is fully impenetrable, however, and we cannot guarantee absolute security.

9. Your rights under NDPR

Under the Nigeria Data Protection Regulation and the Nigeria Data Protection Act 2023, you have the right to:

  • Access the personal information we hold about you.
  • Correct information that is wrong or incomplete.
  • Delete information we no longer need to keep.
  • Restrict or object to certain types of processing.
  • Withdraw consent at any time where we are relying on consent.
  • Receive a copy of your information in a portable format.
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe we have mishandled your data. You can reach the NDPC at ndpc.gov.ng.

To exercise any of these rights, email us at info@firstlincoln.net. We will respond within 30 days.

10. Children’s privacy

Our Website and services are not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us at info@firstlincoln.net and we will delete it.

11. Updates to this notice

We may update this Privacy Policy from time to time. The current version is always the one published on this page. Significant changes will be highlighted at the top of the page, and continued use of the Website after an update means you accept the revised notice.

12. How to contact us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please write to:

Firstlincoln Technologies Limited
35A Bode Thomas Street
Surulere, Lagos
Nigeria
Email: info@firstlincoln.net