Home / Application Maintenance & Support
We have years of experience in executing application maintenance & support. Our team of experienced consultants has been successfully managing maintenance projects of local clients as well as offshore ones. The quality of product deployment, training and support has everything to do with customer success and satisfaction. We offer annual maintenance plans which are tailor-made as per the client’s requirement. If required we assign technical team which works at the client site for the system execution or support as per requirement.
Our clientele includes Government organizations as well. We ensure maximum return on investment to the customer as we provide complete offsite telephone support in the form of consultations, assistance and advice on the use and maintenance of the Software. Our experts’ providing technical assistance and advice for problem diagnosis and resolution, have gained us admirer world over. We also offer on-site service calls to Customer’s facility. In such cases, our consulting charges are subject to service hour charge, plus reasonable travel and out-of-pocket expenses.
Firstlincoln takes up projects under this service for a fixed price and takes all responsibility of execution and project management. These solutions are ideally suited for projects that are fairly well specified and require well-defined interfacing with the client. We have developed a number of products and MIS applications for its clients in this service. Firstlincoln’s mature software development processes, combined with excellent infrastructure have significantly increased the “on-time and on budget” delivery of software in the offshore mode. We use a highly effective IMPACT Methodology for offshore and distributed software development.
To get the best IT solutions, you don’t need to be geographically near us. That’s because we offer quality offshore development center. Our offshore software solutions in application development and web site development guarantee cost savings without the need to compromise on either speed or quality. Our 100% customer retention rates speaks for our quality, swift response and cost effectiveness that has fetched us a large number of clients from all parts of the world. These all feathers to our work make us a preferred offshore development house.