These Terms and Conditions (“Terms” or “Agreement”) represent a binding agreement between 10cx and You. It is important that You understand Your responsibilities and the limitations to the services which You choose to use. Our services are diverse and as a result additional service specific terms may apply. If this is the case, these service specific terms shall become part of Our agreement.

Please use Our services responsibly. By using Our website or any of Our services, You agree to Our Terms. Take note that these Terms change from time to time. If You have used Our services before, You cannot assume that the Terms are still the same. You should review them on a regular basis as the same will be published online with the date of the last change noted at the top.

1. Introduction

1.1. You wish to use 10cx services (meaning services as provided under these Terms; hereinafter “Service,” or the “Services”).

1.2. 10cx means Omni Channel Limited, a company registered in Nigeria and whose registered office is situated at 45 Ogunlana Drive surulere, Lagos, Nigeria (hereinafter „10cx“; „We“; „Our“; „Us“).

1.3. You wish to use the Services and We are willing to make the Services available to You subject to and in accordance with these Terms

2. Binding Effect

2.1. You are entering into a binding agreement. If You accept these Terms of use of Our Service on behalf of Your employer or another person, You confirm that You have the consent of Your employer or that person to act on their behalf. THESE TERMS APPLY TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO ON 10cx’S WEBSITE, INCLUDING NOTICES OF CANCELLATION, POLICIES, CONTRACTS, AND APPLICATIONS. In order to access and retain your electronic records, You may be required to have certain hardware and software, which are Your sole responsibility.

2.2. You are not eligible to accept these Terms or use Our Services if You are not of legal age to form a binding contract with Us or if You are barred by law to use Our services.

2.3. In the event there is an agreement in place between You and 10cx for any or all Services used, such agreement shall have precedence of application before these Terms.

3. The Service

The Service enables a Customer to use Our mobile services as set out as part of Your online registration. Any such billable unit under the Services shall be referred in these Terms and Conditions as a “Chargeable Event”.

Any individual Service that You will use under these Terms shall be provided in accordance with the respective particulars, that You accept, as found on  (the “Service Description“). By accepting these Terms, You accept the application of the Service Description and confirm that you are familiar with them.  10cx reserves the right to change or modify the Service Description at any time and in its sole discretion.

4. Availability and Interruption of the Service

4.1. We will make the Services available to You using reasonable skill and care. You do however acknowledge and agree that the availability of the Services, Your ability to access and/or use the Services and the conducting of any given Chargeable Event may depend upon factors beyond Our reasonable control, including (but not limited to):